Last Updated: February 12, 2026
The information, tools, and resources provided on the New To Canada platform (the “Service”) are made available for general informational and educational purposes only. Nothing contained in or provided through the Service is intended to constitute, nor should it be construed as, professional advice of any kind, including but not limited to immigration advice, legal advice, financial advice, tax advice, or medical advice.
Your use of the Service and your reliance on any information or content obtained through the Service is entirely at your own risk. New To Canada (“we,” “us,” or “our”) expressly disclaims all liability for any loss, damage, or adverse consequence of any nature whatsoever resulting from your reliance on information provided through the Service.
NEW TO CANADA IS NOT AN IMMIGRATION CONSULTANCY, IMMIGRATION LAW FIRM, OR GOVERNMENT AGENCY. WE ARE NOT AUTHORIZED TO PROVIDE IMMIGRATION ADVICE UNDER THE COLLEGE OF IMMIGRATION AND CITIZENSHIP CONSULTANTS ACT, S.C. 2019, c. 29, s. 292.
The settlement recommendations, task lists, journey milestones, document checklists, government form references, and other immigration-related content provided through the Service are for general informational purposes only and do not constitute immigration advice as defined under Canadian law. This information is not a substitute for advice from a qualified immigration professional.
Immigration laws, regulations, policies, and procedures in Canada are subject to frequent change without notice. The information presented through the Service may not reflect the most current legal developments, processing times, fee schedules, or policy changes implemented by Immigration, Refugees and Citizenship Canada (IRCC) or other governmental bodies.
Before making any immigration-related decisions, you should consult with:
You can verify the registration status of an immigration consultant through the College of Immigration and Citizenship Consultants (CICC) at college-ic.ca. Using the services of an unauthorized or unregistered immigration representative may put your immigration application at risk and is an offence under the Immigration and Refugee Protection Act (IRPA).
No information provided through the Service constitutes legal advice or creates a solicitor-client, attorney-client, or any other professional-client relationship between you and New To Canada. The Service does not engage in the practice of law in any Canadian province or territory, nor in any other jurisdiction.
If you require legal advice, you should consult a qualified lawyer who is licensed to practice in your jurisdiction. For referrals to qualified lawyers, you may contact your provincial or territorial law society or legal aid organization.
Any references to costs, fees, financial requirements, settlement funds, or budgeting contained within the Service are provided for general informational purposes only and do not constitute financial or tax advice. Fee amounts referenced in settlement recommendations, document checklists, or AI-generated content may be outdated, inaccurate, or subject to change without notice.
You should consult a qualified financial advisor, tax professional, or accountant licensed in your province or territory for advice specific to your financial circumstances, including but not limited to tax obligations arising from your immigration status, foreign income reporting requirements, and settlement fund planning.
The Service utilizes artificial intelligence (“AI”) technologies, including large language models provided by OpenAI, Inc., to generate personalized settlement recommendations, chat assistant responses, and other content. You acknowledge and agree to the following regarding AI-generated content:
The Service may display information about third-party settlement services, businesses, organizations, and service providers, including results obtained through the Google Places API. The Service also contains links to third-party websites, including government websites, community organizations, and other external resources.
The inclusion of any third-party service, business listing, or link within the Service does not constitute an endorsement, recommendation, guarantee, or representation by New To Canada as to the quality, safety, legality, suitability, or reliability of such third-party service or resource. We do not investigate, verify, monitor, or endorse any third-party services displayed through the Service.
You engage with third-party services and access third-party websites entirely at your own risk. We are not responsible for the content, accuracy, practices, policies, or availability of any third-party services or websites. We strongly encourage you to independently verify the credentials, licensing, and reputation of any third-party service provider before engaging their services.
The Service includes community forum features where users may post questions, share experiences, and provide information. User-generated content in the community forums represents the personal views and opinions of the individual users who create such content. New To Canada does not endorse, verify, adopt, or guarantee the accuracy, completeness, or reliability of any user-generated content.
You should not rely on community posts as a substitute for professional advice. Information shared by other users may be incorrect, incomplete, outdated, or based on circumstances that differ materially from your own. Exercise independent judgment and seek qualified professional advice before acting on any information obtained from the community.
The Service provides links to government websites, official forms, and document references maintained by Immigration, Refugees and Citizenship Canada (IRCC), provincial and territorial government agencies, and other governmental bodies. These links are provided as a convenience for informational purposes only.
Government websites are frequently reorganized, and URLs may change or become unavailable without notice. We make reasonable efforts to maintain accurate links, but we cannot guarantee that all links will be functional at all times. If you encounter a broken link, please refer to the search fallback provided or navigate directly to the relevant government website.
Form numbers, fee schedules, processing times, eligibility criteria, and other government information referenced in the Service are subject to change at any time by the applicable government authority. Always verify current requirements directly with the relevant government agency or official website before submitting any application or payment.
Use of the Service does not guarantee any particular immigration outcome, including but not limited to approval of a visa, work permit, study permit, permanent residence application, citizenship application, or any other immigration benefit. Immigration decisions are made solely by the relevant governmental authorities, including Immigration, Refugees and Citizenship Canada (IRCC) and the Immigration and Refugee Board of Canada (IRB), based on applicable laws, regulations, and policies.
The settlement journey progress tracking, milestone completion, task checklists, and similar features within the Service are organizational tools designed to help you stay informed. Completion of tasks or milestones within the Service has no bearing on the outcome of any government application or process.
Individual immigration outcomes depend on a multitude of factors specific to each applicant’s unique circumstances, including but not limited to personal background, qualifications, documentation, admissibility, and the discretion of immigration officers. We make no representations or warranties regarding the likelihood of success of any immigration process.
While we make reasonable efforts to provide accurate and up-to-date information through the Service, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, content, or materials contained within the Service.
Information may contain typographical errors, technical inaccuracies, or omissions. We reserve the right to make changes, corrections, and improvements to the information at any time without notice. Any reliance you place on such information is strictly at your own risk.
We encourage you to report any inaccuracies or errors you discover in the Service by contacting us at legal@newtocanada.com.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEW TO CANADA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:
This limitation applies whether the claim is based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages. For the avoidance of doubt, the limitations set forth in this section apply in addition to, and not in lieu of, the limitations of liability set forth in our Terms of Service.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.
If you have any questions about this Disclaimer, or if you believe any information provided through the Service is inaccurate or misleading, please contact us at:
New To Canada — Legal Department
Email: legal@newtocanada.com
We welcome reports of inaccuracies and are committed to correcting errors promptly. Your feedback helps us improve the Service for all users.