Last Updated: February 12, 2026
This Cookie Policy (“Policy”) explains how New To Canada (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you access or use the New To Canada platform (the “Service”). This Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
A “cookie” is a small text file that is placed on your device (computer, tablet, or mobile phone) by a website when you visit it. Cookies are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the operators of the website. Cookies may be “session cookies” (which are deleted when you close your browser) or “persistent cookies” (which remain on your device for a set period or until you delete them).
We categorize the cookies used on the Service as follows:
These cookies are essential for the operation of the Service and cannot be disabled without impairing core functionality. They enable basic functions such as user authentication, session management, and security. Without these cookies, the Service cannot function properly. Strictly necessary cookies do not require your consent under applicable data protection legislation.
Functional cookies enable the Service to remember choices you have made and provide enhanced, personalized features. While not strictly necessary for the Service to operate, they improve your experience by remembering your preferences and settings.
These cookies collect information about how visitors use the Service, including which pages are visited most often, how visitors navigate between pages, and whether visitors encounter error messages. All information collected by these cookies is aggregated and anonymized. We use this information to improve how the Service works.
Certain third-party services integrated into the Service may set their own cookies on your device. We do not have direct control over these cookies. The third-party services that may set cookies include:
The use of cookies by third parties is governed by their own privacy policies and cookie policies. We encourage you to review the privacy and cookie policies of any third-party services you interact with through the Service.
The following table provides details about the specific cookies and identifiers used by the Service:
| Name / Identifier | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| Firebase Auth ID Token | Google Firebase | User authentication and session management | 1 hour (auto-refreshed) | Strictly Necessary |
| Firebase Refresh Token | Google Firebase | Maintains persistent authentication across sessions | Persistent (until sign-out) | Strictly Necessary |
| __session | Service | Session state management | Session | Strictly Necessary |
| IndexedDB (firebaseLocalStorageDb) | Google Firebase | Offline data persistence and authentication state caching | Persistent (until cleared) | Functional |
| localStorage entries | Service | User preferences, UI state, cached profile data | Persistent (until cleared) | Functional |
Note: IndexedDB and localStorage are browser-based storage mechanisms, not cookies in the traditional sense. They are included in this Policy for transparency because they serve similar purposes to cookies in storing data on your device.
In addition to cookies, we use the following browser-based storage technologies:
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL), your consent to the use of cookies and similar technologies may be implied through your continued use of the Service, except where express consent is required.
For users accessing the Service from the European Economic Area (EEA) or the United Kingdom, we comply with the requirements of the GDPR and the ePrivacy Directive (Directive 2002/58/EC). Strictly necessary cookies are placed without consent, as they are essential for the provision of the Service. For all other categories of cookies, we will obtain your prior consent before placing such cookies on your device.
You may withdraw your consent to non-essential cookies at any time by adjusting your browser settings as described in Section 6 below. Please note that withdrawing consent may affect the functionality of certain features of the Service.
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being set. The method for managing cookies varies by browser:
To clear IndexedDB and localStorage data, you may use your browser’s developer tools or clear all site data through your browser’s privacy/security settings.
Important: Disabling or deleting cookies and clearing browser storage may impair the functionality of the Service. In particular, disabling strictly necessary cookies will prevent you from signing in to your Account and accessing authenticated features.
For more information about cookies, including how to see what cookies have been set on your device and how to manage or delete them, you may visit www.allaboutcookies.org or www.youronlinechoices.eu.
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we use cookies and similar technologies.
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:
New To Canada — Privacy Officer
Email: privacy@newtocanada.com